Location
Thane | India
Job description
Global Fintech and Technology MNC requires Strategic Account Mgr( Client servicing )- Thane or DELHI
One of our client a Global US based MNC , a leader in loyalty marketing, channel incentives and employee recognition marketplace & has been in operation for over 40 years with offices in Asia pacific , Middle east and Europe and the United Kingdom, and the Unites States.- It helps clients to create measurable, meaningful relationships with the audiences that matter most - their employees, channel partners, and consumers. We bring a world of experience, plus global reach and resources, to every challenge. - Give your employees more than a paycheck - get a world of difference in productivity and retention. Rally the troops at visionary team meetings. Enhance their skills with timely, targeted learning opportunities. Keep them balanced and productive with wellness programs. Motivate them with effective incentives. And celebrate their loyalty with service anniversary awards. We are looking out for Strategic Account Mgr (Client servicing) - Loyalty Campaign for our client office in Thane. PFB the JD and details 1) Client - Global Fintech and Technology MNC 2) Role- Strategic Account Mgr- (Client Servicing) 3) Location- Thane 4) Experience- 3- 7 years in client servicing/account Mgt 5) Compensation- Competitive THE JD IS AS FOLLOWS- The client is an American Mar-tech company that started operations in 2009 to help combat drug counterfeiting for the consumer. And evolved as pioneers in providing instant gratification to consumers and channel partners, engaged 3+ Million consumers, and dispersed over 100+ Million in rewards.We are awarded as the 7th Most Innovative company globally, and our solutions include AI to AR, Chatbot, WhatsApp, QR Code and Gamification technologies. We have inspired hundreds of global brands to better their relation with each of their customers every day. Our rapid deployments accelerate our clients' sales through various solutions such as consumer promotion, loyalty & reward solutions, instant redemption and many more. Responsibilities · Handling all post-sales tasks for all promotional projects · Ensure smooth launch and running of multiple client programs and campaigns · Data management and file uploads · Coordination with multiple internal teams (Operations, Tech, Creative's, Copy, Fulfillment) · Key Account Management and Setting up processes for smooth running of multiple programs · Responsible for smooth execution of all the campaigns under the Client Servicing team · Work with the management team to bring creative solutions to prospective clients and to build the business of current clients. · Contribute to client's business growth by identifying new opportunities. · Escalation Management · Responsible for future business generation from existing clients · Foster a productive and empowering working environment · Deliver company business and revenue goals Qualifications Minimum 3 - 7 years of experience in client servicing role with hands on experience in technology, good analytical skills and a strong preference for retail experience.Job tags
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