JAS Forwarding Worldwide Private Limited
Location
Kochi | India
Job description
To process and handle ocean im-and export shipments for our customers, ensuring the highest quality standards and providing service solutions meeting or exceeding our customer s requirements and company policies and procedures to ensure compliance with laws, regulations and best practices.
- Identify the existence and cause of problems and solutions to correct them.
- Utilize reports to quantify and prioritize workload.
- Manage communication with export related authorities, customers and suppliers in all relevant countries as necessary to ensure efficient, positive and lawful relations, support and activities.
- Work with other departments in order to establish and maintain effective and relevant export activities and support in relation to the organizations operating functions.
- Initiates, promotes, supports and implements change in order to increase organizational effectiveness.
- Make sound decisions based on analysis, experience and good judgment.
- Ensure staff has the training and resources necessary to perform their jobs.
- Negotiate with local carriers on spot pricing; issue rate quotes.
- Responsible for TSA compliance and maintenance for the branch.
- Provides quotes for internal and external clients.
- Takes part in outside sales activities with sales or management staff.
- Maintains current records on all truckers locally ; i.e. insurance certs, current tariff.
- Coordinate work activities between office staff and 3rd party warehouse.
- Delivery documents to both 3rd party warehouse and US Customs for Export department.
- Meet with SSL, ocean carriers, warehouse agents, and Truckers to review service needs.
- Handle all shipments with compliance needs.
- Maintain local pricing recorders from all carriers.
- Audit Export files for compliance and Business process.
- Audit Export files for profitability.
- Handle processing of all dangerous goods shipment for Air Export.
- Take department concerns to upper levels of management as needed.
- Keep track of service faults by 3rd party warehouse.
- Other duties as requested
- Receive and track customer bookings/orders. Send shipping instructions overseas according to customer instructions or established SOP s.
- Notify customer of arrival and charges. This must apply to any delay notices and Customs/Exam holds. Applicable charges for any holds must also be advised to the necessary party concerned immediately after we receive our notification.
- Follow the guidelines specified by the company s business process team.
- Process Customs Entries, i.e. classify invoice, file RLF entries, and enter electronic invoices.
- Own the process for FDA related entries.
- Review and prepare documentation with accuracy on every detail and aspect, not limited to but including Customs classification, I.T. number, commercial invoices, details, etc.
- Transmit information to ABI, verify results and make corrections if necessary, monitoring the release of customs and also any OGA as may apply (USDA, FCC, DOT etc.).
- Check Customs release details and ensure any discrepancies are handled properly.
- Transmit payment of Customs duties as needed.
- Manage exceptions with involved parties and customer.
- Ensure that file contains all necessary document copies in proper sequence.
- Coordination of entry and break bulk shipments.
- Work with Sales on account implementation, ensuring a smooth transition from Sales to Operations.
- Answer all customer requests in accordance with our company standards and guidelines.
- Monitor closely any shipments moving on an I.T. and provide release, payment and delivery instructions within the allotted free time.
- Collect any COD monies owed before arranging delivery to the customer.
- Handle and manage all customer contact at file level regarding exceptions.
- Ensure highest level of data quality by processing the shipment accurately.
- Provide accurate job costing forecast - Ensure all payables, receivables and accruals are set and properly managed per company rules and guidelines.
- Work with vendors and overseas offices to dispute any incorrect payables at the earliest opportunity to maintain accurate accounting.
- Bill/Invoice each file to the respective customers paying close attention to payment terms for the responsible party.
- Assure that Original Bill of Lading requirements are met in a timely manner.
- Dispatch freight for delivery, maintaining communication with trucker throughout delivery.
- Confirm POD for each shipment and updating our system with POD information.
- Update Track and Trace proprietary applications.
- Assist Sales, Department Manager and Colleagues in compiling quotes by providing rates, tariffs, etc.
- Assure that file contains all necessary documents as set by company standards and filed promptly in appropriate location.
- Other duties as requested.
QUALIFICATIONS:
- Excellent organizational and time management skills
- Excellent written and verbal skills
- Strong computer skills including Microsoft Office suite
- Detail oriented, able to multitask and meet deadlines
- Self-motivated, able to work in a team and independently
- Strong knowledge of regulatory compliance with export rules and regulations
- Able to perform the essential duties of this position without posing a direct threat to the health or safety of self or others
- Able to interact positively and effectively with co-workers, subordinates and supervisors
EDUCATION AND EXPERIENCE:
- Minimum 2 years operational experience
- Knowledge of procedures for international and domestic freight, trucking and warehouse services.
- TSA compliant.
- Dangerous Goods awareness.
Job tags
Salary