---

---

Location

Bangalore | India

---

Job description

Job Description

Service Desk Analyst (24.7 Team with more evening / night shift ) - with 2 plus years Exp.

Must Have

• Experience on MS Office / Windows , Active directory, printer, hardware, and software related troubleshooting skills .
• Experience on using ITSM, service now, HPSM, BMC remedy or other ticketing tools.
• Excellent communication skills with neutral accent and knowledge of email etiquettes .
• Experience with on call support. Ability to handle international customer calls .Good customer service Skills.
• Comfortable to work in Night shift . More evening and night shifts - though 24.7 .

Mandatory Required : Bachelor's degree or 3 years Diploma with minimum 2 year experience as Technical Support or IT support

---

Job tags

---

---

Salary