Location
Baramati | India
Job description
Job Summary
Functional Responsibilities
. Meet the customers and understand their requirement for repair and facilitate repair manually or using adequate equipment.
. Coordinate with repair section if required, for the timely return of the product to the customers.
. Clean and polish Jewelry of the customers and existing stock as needed handle mechanical equipment for polishing.
. Appraise gems and jewelry for the customers using karat analyzer as and when required and coordinate with QC section as required.
. Examine the product and provide the customer with an approximate date to collect their repaired product.
. Send the diamond products to MBMG for repair in a timely manner by coordinating with the respective section.
. Carry out repair work for any products in the stock as directed by the respective authority.
. Melt the old gold collected from the customer at the store as per the company SOP.
. Carry out ear piercing process carefully and as per the requirement of the customers.
. Perform soldering of gold and calculate the value of extra charges implied in the process.
Internal process
. Adhere to the standard operating procedures in the store.
People development
. Continuously strive for self-development by actively seeking opportunities for growth.
. Ensure adherence to timelines for completion of performance appraisal for self.
. Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.
Job tags
Salary
