Around 9 years of experience in QA testing that includes around 2 years as a QA Lead/Onsite coordinator and extensively involved in Test Planning Creation, developing & executing test cases, reviewing and monitoring progress, planning & managing dependencies, risks and resources, schedules, estimates, test reports in Telecom domains.
5 years of experience as a QA in Salesforce.com CRM application, mainly with Leads, Contacts, Accounts, Opportunities, Orders and Services entities
In Service & Sales applications
Experience with functional and automated testing on CRM application integrated with ServiceNow/Cloud platform based custom applications)
Good understanding of Software Development Life Cycle (SDLC) and all stages of QA and Defect Life Cycles
Experience with Agile software development (Scrum) and SOA process.
XML, Rest/SOAP API testing
Experience in both manual and automation testing with Selenium.
Strong experience with executing stored procedures for ETL and SQL queries to perform the Database testing.
Experience working on Reports data validation.
Experience in developing test plans, test cases, defect logging.
Actively involved in GUI, Functional, Integration, System, Regression, E2E testing, Post Validation Test, User acceptance, and Database testing
Familiarity of Quality Assurance standards, processes methodologies and strategies
Strong in analyzing business requirements and specifications and development of test plans, test scripts, test cases and executing them
Experience in leading a testing team, assigning and tracking tasks provided to team members
Self - motivated, team-oriented individual with strong problem solving abilities
