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Urgent Hiring / Team Leader / BPO / Outbound


Fastinfo Legal Services Private Limited


Location

Noida | India


Job description

Dialer management
Outbound sales experience
Knowledge of Excel
Should know throughput calculation like attrition, shrinkage, SLA's.
Should have handled min 15 to 25 agents as team lead.
Maintenance of the data records, meeting revenues & targets

Required Candidate profile

Strong Data Analysis Skills, Use of Technology around Data Analytics.
Manage Team to deliver on Quality, Call productivity, Sales, & Shrinkage as per the defined benchmarks.
Excellent Communication


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