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Location

Kolkatta | India

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Job description

Greetings

Hiring for Leading MNC in Soft skill Trainer for Ecommerce Project Kolkata Apply Now.

Our client operates as a business services provider firm. The Company provides business outsourcing and back office support solutions. It serves banking finance telecom healthcare travel hospitality retail consumer good oil gas and technology sectors worldwide.

Must Have

• Any Graduate Overall 3 years experience is must as soft skill trainer.
  
• Candidates should be ok with rotational shift.
  
• Candidates need from Kolkata location.
  

CTC up to 5 LPA

Education Graduate

Overall 3 years experience is must as soft skill trainer

Requirements

Trainer Soft Skill

WFO Both

CTC upto 5 LPA

Education Graduate

• Minimum 3 year of overall work experience in BPO. Should be from premium contact centres.
  
• Minimum 1 year on paper of work experience in a soft skill Trainer role for premium NonVoice Program
  
• Good understanding of customer experience and call handling skills
  
• Good Aptitude skillsreasoning logic and problem solving.
  

Benefits

PF ESI Incentives

1.Good Communication skills 2.Handling calls Over Phone which involves working in different time zones 3.Handling calls from Global clients and initiate the right response to them, positively and professionally. 4.Flexible to work in shifts. 5.Excellent English - both verbal and written communication skills 6.Knowledge of customer service principles and practices 7.Basic technical knowledge

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Job tags

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Salary