Location
Bangalore | India
Job description
As a Solutions Architect , at Branch, you will work with the most widely known global brands to implement our mobile technology into their marketing stacks. A successful Solutions Architect can combine hands-on implementation of cutting-edge mobile technology, with strategic technical mapping & planning. If youre an enthusiastic & driven self-starter; enjoy becoming deeply familiar with the technical details of any new mobile technology; can effectively build relationships with internal & external stakeholders; and enjoy building technical solutions that deliver value for your clients; then you re a great fit for this mission-critical role that is a key driver of growth for Branch. This role is dedicated to North America/ APAC market.
As a Solutions Architect, you ll get to: - Plan & execute the end-to-end implementation of Branch s technology into the mobile applications & tech stacks of large global enterprises.
- Lead in-person & remote technical workshops with engineering & product teams on Branch s technical capabilities & integration process.
- Leverage your understanding of mobile and web technology to help customers execute their desired use cases & discover new custom use cases.
- Interact with customers in person, over phone, and via email/slack to answer technical questions and provide support.
- Investigate and troubleshoot implementation issues and bugs.
- Collaborate with Branch s account management, product, and engineering teams to build & grow the Branch platform.
You ll be a good fit if you have: - 2+ years iOS and/or Android programming experience ( building apps with Java/Objective-C/Swift, releasing apps to the app store, etc ).
- 2+ years experience in Mobile and/or SaaS industries ( ideally in a customer-facing role ).
- Problem-solving skills around technical, product, and business questions.
- Ability to manage multiple projects & deliverables running in parallel timelines.
- Ability to understand & clearly communicate details behind Branch s SDK & SaaS products with technical & non-technical customers.
- Excellent verbal communication and writing skills.
- Outstanding work ethic and can create value with minimal direction.
- Intellectual curiosity and hunger.
- Bachelor s degree in Computer Science ( or comparable experience ).
- Experience pulling & manipulating data & logs using SQL.
- Experience using productivity tools like: JIRA, Charles Proxy, Chrome Developer Tools, etc.
Nice to have:
- Web development experience using: Javascript, CSS, HTML, React, etc.
- Experience developing with 3rd party SDKs: mParticle, Segment, Adobe Launch, Adobe Analytics, Google Analytics, Google Tag Manager
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