Nyati Group
Location
Pune | India
Job description
About Us:
Nyati Group is a leading organization with a strong presence in Real Estate. We are committed to providing excellent customer service and are looking for passionate individuals to join our growing team. About the Role: We are seeking two enthusiastic and results-oriented individuals to join our call center team at our Mohmadwadi, Pune location. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries promptly and efficiently. Responsibilities: - Answer inbound calls from customers in a timely and professional manner. - Provide accurate and helpful information to customers regarding our products and services. - Resolve customer complaints and inquiries efficiently and courteously. - Upsell and cross-sell products and services to customers where appropriate. - Maintain accurate records of customer interactions. - Meet and exceed daily call volume and sales targets. - Contribute to a positive and supportive team environment. Qualifications: - Excellent communication and interpersonal skills, both written and verbal. - Fluency in English and Hindi languages is mandatory. - Ability to handle multiple tasks simultaneously and prioritize effectively. - Strong problem-solving and decision-making skills. - Ability to work independently and as part of a team. - Positive and enthusiastic attitude with a strong commitment to customer service. Age upto 28 years. Benefits: - Competitive salary and benefits package. - Opportunity to work in a fast-paced and dynamic environment. - Chance to make a real difference in the lives of our customers. - Weekly off permitted. How to Apply: If you are interested in this exciting opportunity, please forward your CV to 9922353656 on WhatsApp.Job tags
Salary