Della Group.
Location
Lonavala | India
Job description
Job Title: Executive Events
Function: Events
Location: Lonavala
Primary Purpose
Is responsible for elements of the planning activity coordinating suppliers/contacts, organising logistics and delivering key tasks throughout the the event.
Major skills and accountabilities of position (4-6 major accountabilities)
1. Must have Good communication, organisational and administration skills.
2. Should have positive attitude and Commitment to delivering a high level of customer service.
3. Should have good telephone etiquette and high level of computer literacy I.e, hotel property management systems.
4. Should have excellent grooming standards.
Duties and Responsibilities
1. Is responsible for making plans of the event keeping in mind the requirements of the client.
2. Is responsible for managing supplier relationships and ordering and production of products, equipment and items.
3. Should interact frequently with Guests and customers with the intention of earning repeat and expanded business hence ensuring excellent guest satisfaction.
4. Is responsible to communicate with client regularly and understanding their needs, event expectations and requirements.
5. Should travel on the site to inspect the ongoing arrangements, preparations and the changes needed to suit the need of the client.
6. Should manage an events schedule to maximise yield and focus on a consistently executed up-selling approach.
7. Should able to build strong relationships with customers to fully understand their needs and arrange/carry out resort show rounds.
8. Ensure the complete administration and execution of all planned events.
9. Participate in hotel promotional activities and ensure that the event goes smoothly and has no glitches.
Work relations (context - main interfaces - functional report)
1. Reports to Events Manager.
2. Interfaces strongly with department head and event employees.
Key figures - provide key data of the job e.g. budget, number of reports etc
1. Financials - (Figures/% to be discussed)
2. Guest Satisfaction Scores - (Figures/% to be discussed)
Key success factors - how is the success in the position measured
1. Financials - (Figures/% to be discussed)
2. Guest Satisfaction Scores - (Figures/% to be discussed)
Experience and qualifications required for the job
Should be a Hotel Management Graduate or Degree or Certification holder in related field with previous experience working in the Conference and Events function. Should have atleast of 2-3 years of experience.
Job tags
Salary
