Engineer 1

Location

Bangalore | India

Job description

• We are seeking an Engineer 1 for Enterprise Backup technologies to join the Technology Enterprise Services organization as a member of the Data Backup team

• This team works across a multi-platform, multi-distributed environment, to ensure uninterrupted data protection technology operations and timely recovery in the event of an impact to critical infrastructure
• In this role, you will act as the technical subject matter expert, monitoring and fine tuning backup infrastructure and ensuring our data protection operates to its best

Primary Responsibilities:

• Support of various Enterprise data protection technologies installed on Data centers, Edge for various workloads (File, Database, Virtualization)
• Ensure all aspects of backup function is operating to its best supported by monitoring and alerting in a manner consistent with our standards; collect the right metrics about backup failures and perform RCA
• Collaborate with a cross-functional team of Infra engineering, ops, and architects to understand complex application architectures to implement an effective data protection solution
• Contribute innovative solutions which incorporates and enhance with automation on existing backup technologies implemented in data center edge locations
• Provide support for disaster recovery planning and recommendations
• Be willing to spread their wings and learn emerging backup technologies
• Provide on-call support for off hours and weekends
• Build and design playbooks to improve efficiency where possible
• Monitor service requests and work orders for the group and ensure they are addressed in a timely manner

Skills Experiences:

• Bachelors degree in Computer Science, or related discipline, or equivalent work experience
• 4+ years of information technology experience in a relevant critical infrastructure backup experience with the following product, technologies and management tools
• HCI - Cohesity
• IBM TSM (along with TSM VE)
• EMC Data Domain
• Symantec Veritas NetBackup and Appliance
• VEEAM
• Experience / Familiarity with Windows and Linux operating system management and administration
• Familiarity with LAN/WAN technologies and clear understanding of basic network concepts / services
• Strong understanding of workflow management and ITSM tools such as Remedy
• Provides resolution to supporting failures on backup technologies and ensure that system failures are restored in a timely manner, measured against SLAs
• Provides root-cause analysis, contributes to the knowledge base, and provides recommendations for continuous improvements to workflow, process, and technology.
• Extended Knowledge of the following backup features - Deduplication, Encryption System Recovery
• Drive to operationalize and automate the day-to-day tasks with knowledge of Python or any other scripting technologies such as shell scripting.
• Knowledge of automation technologies such as Ansible is desired
• Ability to work independently with a high degree of initiative and determination
• Excellent verbal written communication
• Good understanding of Agile, Cloud and DevOps methodologies
• Delivery of bug fixes and operational break fixes seen within the environment
• Ability to work well in a Global environment
• Good problem solving and analytical skills

Job tags

Salary