Hozpitality - Housekeeping Manager
Location
Navi Mumbai | India
Job description
Hotel Name
Company Description
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS Job Description
Operational - Ensure the Housekeeping operates successfully and in accordance with the standard of the hotel
- Ensure that all daily guest rooms for arrivals are checked in advance and welcome amenities are appropriately set up
- Ensure that all rooms are cleaned accordingly to arrival time
- Work closely with Front Office and Engineering Department to ensure that rooms are blocked accordingly for maintenance
- Ensures strict control of room keys for guests and other departments.
- Conduct frequent and thorough inspections together with the Front Office Manager and other designated associates from Front Office Department.
- Ensures Housekeeping operates with a sales attitude, and all personnel are aware of sales opportunities within the hotel, which will assist, with the maximisation of revenue.
- Keeps senior management informed of any risk or opportunity in relation to the pre-set performance figures.
- Administration
- Assists with the development and maintenance of a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Housekeeping. Ensures annual review to accurately reflect any changes.
- Assists with the preparation of the annual Rooms Business Plan ensuring Housekeeping Objectives fully address business objectives of the hotel and needs of employees.
Qualifications
More than 5 years of experience in Hotel Industry and preferably from Luxury Background
Warm and caring personality; previous Housekeeping Manager experience in luxury hotel is an asset
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Excellent organizational skills and time management
Technologically savvy - can learn and use new systems quickly
Ability to accurately and efficiently prepare requested reports
Exceptional verbal and written English skills
Job tags
Salary
