Hiringlabs Business Solutions
Location
Mumbai | India
Job description
Company Overview:
Hiringlabs Business Solutions is a leading staffing and recruiting firm dedicated to providing exceptional talent solutions to our clients. With a strong commitment to customer satisfaction we strive for excellence in all aspects of our business.
Role and Responsibilities: As a Customer Support representative at Hiringlabs Business Solutions you will play a pivotal role in delivering outstanding service and support to our valued customers. Your primary responsibilities will include:
- Responding to customer inquiries through phone email and chat in a timely and professional manner
- Resolving customer issues and complaints with patience and empathy
- Providing product information and guidance to customers
- Collaborating with internal teams to address customer needs
- Identifying and reporting trends in customer issues and feedback
- Participating in ongoing training and skill development
Candidate Qualifications: To excel in this role you should possess:
- Prior experience in customer service or support role
- Proven ability to effectively communicate and empathize with customers
- Strong problemsolving and conflict resolution skills
- Ability to multitask and prioritize in a fastpaced environment
- Excellent written and verbal communication skills
Required Skills: - Effective communication
- Problemsolving
- Empathy
customer-centric,multitasking,customer support,call center,verbal communication,customer satisfaction,confidence,problem-solving,communication,telemarketing,bpo,attention to detail,adaptability,telesales,sales officer,bpo call center,teamwork
Job tags
Salary
