hCapital
Location
Gurgaon | India
Job description
Key Role :
Key Responsibilities :Relationship Management : Cultivate and maintain strong relationships with existing partners, serving as the primary point of contact.
- Understand partner needs and requirements and ensure they are met by coordinating with internal teams. - Recovery Collection : Ensure a regular recovery collection from the Franchisee Partners for sustainable business operations Liaison with authorities on non-compliant or defaulter partners Top - In case of low demand at a station, pitching reduction or shifting Partner Training & Education Conduct partners trainings on safety/app/station operations etc Educate partners on safety policies/new products/operational compliance etc. Station Termination/Deboarding: - Develop and implement partnership strategies to maximize mutual benefits and support the company's growth. - Regularly assess the performance of partnerships and recommend adjustments as needed.Communication : Facilitate clear and effective communication between the company and its partners.
- Provide partners with regular updates on company initiatives, products, and services.Problem Resolution : Address and resolve issues or conflicts that may arise between the company and its partners. Act as a mediator to find mutually beneficial solutions.
Performance Tracking : Develop and maintain key performance indicators (KPIs) to measure Partner Performance Prepare and present regular reports on partnership performance to senior management. Compliance and Documentation : Ensure that all partner operations and contracts are in compliance with company policy and relevant laws and regulations.- Maintain accurate records of all partnership-related documentation
Job tags
Salary
