ASA Commercial Manager_Deputy Manager
Location
India | India
Job description
Job Description
The incumbent will add value to the Power Tools After Sales Service team in India with the following objectives & tasks:
- Supporting the After Sales management by balancing P&L elements - TGS, GM, PCR, Forecasting (Value and Volume), Service indicators (RR, TITO, Repaired volume etc.)
- Establish and maintain price management system in country After Sales organization to drive affordability in coordination with After Sales Pricing Manager.
- Develop system of measuring, tracking and reporting After Sales commercial KPIs to support the After Sales network and user manager team.
- Managing commercial aspects of promotions, service marketing and new After Sales initiatives.
- Own and drive the effective use of tools like Promo tool, Warranty reimbursement process, C-Budget & Sales Allowance (policy elements) tracking.
- Operational support to the After Sales team via trade offers, price blocks, daily TGS & KPI dashboard against targets deployed.
- Be the contact window between Central AS team and supported BU's (Pro Tools, Garden Tools, Measuring Tools).
- Support local AS team for network design, digitalization projects and user survey tracking and new service delivery options.
Qualifications
- Master degree in business or engineering
- 3 (preferably 5) years of experience in Sales or Marketing or After Sales Service
- Experience in Industrial products market in country
- Fluent in English
- Readiness for up to 20% travel time
- Experience in business commercials, process digitalization is preferable.
- Proficient in Data Analysis & visualization via tools like Excel, Power BI, etc..
Additional Information
- Communication:High in written & verbal
- Presentation skills:Good
- Analytical skills:High proficiency
- Project management: Basic
- Aftersales Function: Proficient.
Job tags
Salary
