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Assistant Manager


Muthoot Finance


Location

Mandya | India


Job description

Muthoot Finance Ltd is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey

Team Leadership:

Supervise and lead a team of employees, providing guidance and support.
Foster a positive and collaborative work environment to enhance team productivity.

Operational Management:

Oversee daily operations and ensure efficient workflow within the assigned department.
Implement and maintain standard operating procedures for optimal performance.

Project Coordination:

Assist in planning, organizing, and coordinating projects to meet deadlines and objectives.
Collaborate with cross-functional teams to achieve project goals.

Customer Service:

Ensure a high level of customer satisfaction by addressing inquiries and resolving issues.
Monitor and improve customer service processes to enhance the overall customer experience.

Performance Monitoring:

Track and analyze key performance indicators (KPIs) to assess team and departmental performance.
Implement strategies for continuous improvement based on performance metrics.

Training and Development:

Provide training and development opportunities for team members to enhance skills and knowledge.
Conduct performance reviews and offer constructive feedback for professional growth.

Communication:

Facilitate effective communication within the team and across departments.
Report to upper management on departmental progress, challenges, and achievements.

Budget Oversight:

Assist in budget planning and monitor expenses within the assigned area.
Identify cost-saving opportunities and contribute to budget adherence.


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