Location
Bangalore | India
Job description
Job Role: Brand Monitoring Specialist
SKILLS/KNOWLEDGE:
- Social Media awareness: proficiency in searching across social media platforms like Facebook, Instagram, Twitter, Linkedln, and others. Understand how to submit complaints and follow up across the platforms.
- Enforcement Process: Shoul d be a w are of t h e e n force m ent process on social m ed ia plat f orms .
- Data analysis: strong analytical skills to determine if the post or article is violating brand or if phishing threats exist.
- Adaptability: Stay updated with new social technology and trends and be able to identify cybersecurity use cases for effective brand monitoring
- Brand Knowledge: A solid understandin g of WIPO Process and abuse reporting
- Time management: Able to prioritize tasks, monitoring platforms efficiently and responding to customer queries or issues promptly.
- Communication skills: clear and concise communication. Able to articulate findings, insights and recommendations effectively to stakeholders. Excellent writing skills to craft complaints to platforms
- Good understanding of web research
- Understanding IP rights
- Should be aware of the Internet domain i.e., social media platforms, domain registration, registrant, registrar.
- Should be proficient in secondary research and due diligence. Ability to interpret website-specific information.
- Knowledge of office productivity tools like MS Word, MS Excel, and MS PowerPoint
JOB PROFILE:
• Identify, collect, and organize information from public sources, social media sites, and other databases.
• Ability to research infringing websites and phishing domains.
• Ability to identify infringing accounts/posts on social media platforms. Conducting secondary research on assigned topics.
• Data mining and creating data sheets using MS Excel.
• Creating monthly reports using MS word and MS PowerPoint
• Work with colleagues to ensure the timely delivery of projects and reports.
• Proficient in researching/identifying a Brand's IP rights.
• Meeting deadlines
• Manage day-to-day client queries.
• Ready to work in shifts (rotational)
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