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Senior Manager Technology


Spectraforce Technologies (India) Private Limited


Location

Sahibzada Ajit Singh Nagar | India


Job description

KRAs (Technical)
• Managing and maintaining the overall IT infrastructure of the Organization.
• End user support as per the SLAs defined.
• Monitoring and measuring the performance of team members through metrices for the weekly reports.
• Handling escalations from the business stakeholders/Departments.
• Oversee the technological changes for the Organization.
• VAPT (Vulnerability and Penetration testing) / Security rating of the company.
• Automated Firewalls backup, Server backups, configuration backups.
• O365 security implementation, SPAM/Security policies to resist the SPAM.
• O365/SharePoint administration, MS Teams administration.
• Thorough understanding of end point security like Dell Carbon black and security policies.
• Technical understanding of Windows/Linux Server administration, Security hardening.
• MAC OS, iOS platform knowledge.
• A very good understanding of VOIP infrastructure and Telecom providers for the VOIP services.
• Hands on to an ITIL/ITSM compliant tool like Fresh Service to manage and maintain the inventory.
• Knowledge of best security practices and tools to backtrack any security issues like Spamming/Phishing/email headers etc.
• VPN, IPsec tunnels, security policies implemented at Org level (may include URL filtration as well)
• Technical exposure to routers/switches/Access points and wireless technologies.
• Security patching, version control, Change management.
• Vendor management to choose the right product/services.
KRAs (Compliances)
• Prior experience to work and collaborate as an auditee for ISO 9001 -27001, GDPR, SOC2 Type 2, CPRA, and RFPs filling.
• Well versed with the security policies as per the ISMS standards.
• Main auditee for the internal/external audits for the Organization.
• Ambitious to map the controls with the defined security policies.
• Good writing skills to draft the policies and procedures.
• Maintain compliance documents archives and document libraries for different stakeholders/Departments in MS Teams, SharePoint/NAS.
• Maintain and review the access approvals/approval mechanism aligned with the polices.
• Maintain the physical security of IT Assets as per compliance and security standards.
KRAs (Team Management)
• A mentor to motivate the team by not only managing the team but showing them the path to achieve the Objectives defined by the Management.
• Working in a direction with a mutual goal set by the Management.
• Team player to guide the team for the betterment of the Department/Organization.
• Positive mindset to handle the conflicts and to guide the team members.
• A good speaker demonstrating the leadership qualities to motivate the team.
Desirable (Communication skills)
• Must have a fluent speaker to interact with the US folks and top management.
• Should have an advanced level writing and office grammar skills.
• Strong PowerPoint presentation skills to present the decks/business cases in the management meetings.
• Ready to represent the Department in the events/public meetings.

Additional skillsets: Microsoft Partnership portal management, Channel partnership management, Software licenses, Azure administration for D365, SendGrid for bulk email sending, mail chimp, MS – Visio knowledge for layout diagrams.


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