Catering Sales Manager - Mumbai
Location
Khopoli | India
Job description
Company Description
'Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS'
Job Description
Events Management
- Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
- Develop lead sources through prospecting, referrals, trace files, and cold calls
- Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance
- Conduct site inspections with prospective and existing clients
- Develop and implement new sales strategies, tactics and action plans for account base
- Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients
- Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):
- Electrical, internet, telecom, audio-visual and exhibit requirements
- Obtain guarantees of food and beverage events from Banquets and kitchen
- Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities
- Maintain and update current account information records
- Ensure rooming list is received 30 days prior to arrival with updated billing instructions
- Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department
- Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner
- Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly
- Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details
- Maintain visibility throughout events and be the on-site client liaison
- Follow up post-event to address any issues whilst soliciting return business
- Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the Hotel
- Prepare weekly, monthly, quarterly and annual reports as required.
Team Management
- Interview, select and recruit direct reports
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members' appearance, attitude and degree of professionalism
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Other Responsibilities
- Be fully conversant with hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Be aware of the hotel fire & life safety/emergency procedures
- Perform other reasonable duties assigned by the assigned by the Management
Job tags
Salary