This role contributes towards increasing cash flow and reducing DSO
This role contributes towards completing roll out of one Finastra Operating model
Deliverables:
Forecast collection based on existing debts + future billing
Maximize cash flow by continuous follow up on outstanding invoices through reminder letters, emails and phone calls, as appropriate. Record and track all queries in the collections software
Improve DSO/Reduce past due debts/Resolve disputes
Propose and release bad debt provision when required
Perform review of credit worthiness and assign credit limits
Advise cash application team on allocation of invoices/credit notes as appropriate
Perform Account reconciliation where required
Address client queries in a timely and efficient manner.
Ensure that the medium and content of communication is appropriate and effective at all times.
Co-ordinate with invoicing teams, project managers, sales staff to resolve invoicing issues
Analyze portfolio to review unapplied cash/credits and take corrective actions
Provide statement of accounts on periodical basis to both clients and internal staff
Escalate issues that may require management involvement
Support Credit management in preparing and publishing reports
Where possible, use innovative methods to improve the collections process, and actively contribute towards strengthening the overall Working Capital function
Required Experience : Minimum 2-4 Years Experience In Global Collections Forecast collection based on existing debts + future billing
Maximize cash flow by continuous follow up on outstanding invoices through reminder letters, emails and phone calls, as appropriate. Record and track all queries in the collections software
Improve DSO/Reduce past due debts/Resolve disputes
