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Assistant Training Manager (Hospitality Background Only)


Della Group.


Location

Lonavala | India


Job description

Job Description:

Job Title: Asst. Training Manager
Function: Human Resources
Location: Lonavala

Primary Purpose
Assists Training Head to drive company values and philosophy and ensures all training and development activities are implemented and all departments are achieving their training objectives.
Major accountabilities of the position (4-6 major accountabilities)
1. Must be proficient in MS office and MIS.
2. Should have positive attitude, good communication and people skills. Strong analytical and interpersonal skills.
3. Committed to delivering a high level of customer service, both internally and externally.
4. Flexibility to respond to a range of different work situations, excellent grooming standards, ability to work under pressure and ability to work on their own or in teams.

Duties and Responsibilities
• Training data updating.
• Daily Online Review Management report Generation.
• Maintaining ORM Dashboard (targets given vs targets achieved and forwarding in the Training group.
• ORM negative feedback root cause analysis with the help of Training Head.
Audits:
• Daily Grooming Audit
• Daily Departmental Briefing Audit
• Compilation of Audit Reports.
• Conducting SOP knowledge test of the employees with help of training head.
• Preparing different training reports with Training Head for Operational Departments.
Town-hall
• Preparing Data for Townhall with the help of Training Manager, Department Head (responsible for Townhall event in a particular month)
• Conducting Townhall Meeting with the Core Committee & Executive Core Committee.
• Coordinating with the concerned Department.
• Birthday Celebration of HOD’s
• Conducting Employee Engagement Activities
• Liasioning with Hospitality Colleges for Industrial Training Exposure.
• Making Training Placements for the Industrial trainees according to the departmental requirement.

Minimum Qualification:

Postgraduate qualification in HRM / Hotel Management Graduate from a reputed institute

Minimum Job Experience:

4 - 5 Years experience in Hospitality.

Reporting to:

Director – Human Resources

Travel:

N/A Apply Now


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