Telecaller Outbound Insurance Company
Location
Secunderabad | India
Job description
Overview
The Telecaller Outbound at our insurance company plays a crucial role in reaching out to potential customers to offer our insurance products and services. They are responsible for driving sales through proactive outbound calling and effectively communicating the benefits and details of our insurance plans. This position is vital to the success of our sales team and overall business growth.
Key Responsibilities - Make outbound calls to potential customers to present our insurance products
- Explain the features, benefits, and coverage details of various insurance plans
- Understand customer needs and customize insurance solutions to suit their requirements
- Conduct cold calls to generate leads and schedule appointments for sales representatives
- Follow up with prospective customers who have shown interest in our insurance products
- Maintain an accurate record of customer interactions and sales activities in the database
- Meet or exceed sales targets and contribute to the overall team goals
- Provide exceptional customer service and address inquiries or concerns
- Collaborate with the sales team to optimize sales strategies and approaches
- Stay updated on industry trends, product knowledge, and compliance regulations
Required Qualifications - Prior experience in outbound calling or telemarketing, preferably in the insurance industry
- Excellent communication and interpersonal skills
- Ability to persuasively convey information and close sales over the phone
- Strong understanding of insurance products, policies, and industry practices
- Proven track record of meeting or exceeding sales targets
- Effective negotiation and objection handling abilities
- Basic understanding of customer relationship management (CRM) systems
- High school diploma or equivalent; additional certifications in sales or insurance are a plus
- Ability to work in a fast-paced, target-driven environment
- Strong time management and organizational skills
- Adherence to compliance and regulatory standards in the insurance sector
- Resilience and persistence in dealing with rejection and challenging scenarios
- Proactive and self-motivated with a passion for sales and customer service
- Fluency in relevant languages based on target customer demographics
- Willingness to learn and adapt to new sales techniques and best practices
Skills: communication,negotiation,customer service,skills,crm,customer,100d,management,insurance,basic,compliance,record,adherence
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