Sr Director Sales Customer Success

Location

Goa | India

Job description

Were Hiring: Sr. Director Sales & Customer Success

Are you a dynamic and resultsoriented sales professional seeking your next challenge Bright Tier Enterprises is in search of a talented Sales Representative to join our expanding team. If youre passionate about driving revenue forging enduring client relationships and surpassing sales targets we want to hear from you!

Position: Sr. Director Sales & Customer Success

Location:Remote USA

Goals:

• Achieve annual revenue targets of $35 million.
• Maintain relationships with new and existing customers.

Responsibilities:

• Identify engage and onboard Fortune 500 clients using extensive market research.
• Utilize market insights to maintain a robust client pipeline.
• Facilitate client meetings and effectively communicate our services.
• Foster longterm client relationships while overseeing endtoend staffing services.
• Act as the primary client sales liaison responsible for client success.
• Take ownership of client success by understanding their needs goals and challenges.
• Foster strong relationships with clients through proactive communication and attentive support.
• Collaborate crossfunctionally with internal teams to ensure client requirements are met effectively and efficiently.
• Advocate for clients interests and concerns within the organization striving to exceed their expectations.
• Provide timely and accurate responses to client inquiries concerns and requests.
• Monitor and analyze client satisfaction metrics to identify areas for improvement and implement strategies to enhance client experience.
• Proactively identify opportunities for upselling or crossselling additional products or services to meet client needs and drive revenue growth.
• Stay updated on industry trends and best practices to provide clients with valuable insights and recommendations.
• Continuously strive to strengthen client relationships and drive longterm loyalty and retention.
• Coordinate offshore Recruitment/Delivery Teams to meet staffing objectives and revenue targets.
• Monitor and analyze utilization metrics for optimal resource allocation.
• Review billing processes and invoices for accuracy and timeliness.
• Conduct weekly meetings or checkins with employees to discuss performance objectives progress and challenges.
• Address employee grievances conflicts or concerns promptly and professionally.
• Generate daily weekly and monthly activity reports.

Qualifications:

• 7 years of IT Staffing sales experience with midtolarge companies.
• Proven track record in market research and lead generation.
• Bachelor s degree in business or management.
• Strong communication and presentation skills comfortable engaging with Clevel executives.
• Selfmotivated energetic team player.

Compensation:

Base Salary:

• Competitive ranging from $70000 to $90000 annually based on experience and industry standards.

Bonuses and Incentives:

• Additional bonuses awarded for quarterly and annual sales achievements.
• Nonmonetary rewards include extra vacation days public recognition and professional development opportunities.

Benefits:

• Startup perks such as flexible working hours and remote work options.
• Annual review to adjust the compensation plan based on market changes company growth and individual performance.

Join us and become part of a dynamic team where your success is recognized and your contributions are valued! Apply now by sending your resume and cover letter to We eagerly anticipate welcoming you to our team!

Bright Tier Enterprises is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences.

revenue,customer,communication,market research,sales channel development,resource staffing,customer acquisition

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