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Location

Bangalore | India

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Job description

Greetings,

We are hiring Exp candidates for Service Desk role for a Leading MNC in Bangalore. 

Our Client is an Indian multinational information technology company that provides business consulting, information technology and outsourcing services.

ROLE : SERVICE DESK (Voice Support)

LOCATION : Bangalore

JOB DESIGNATION : SERVICE DESK MANAGEMENT

JOB DESCRIPTION :  Managing one or more customer  service   or   service desk   functions. Acting as a point of contact to   support service   users and customers reporting issues, requesting information, access, or other   services . Delivering customer   service   through multiple channels including human, digital, self- service , and automated.

Requirements

• Qualification : Graduate with 15 years of formal education
  
• Shift: 24*7
  
• Location : Bangalore
  
• Experience : 2-5 Years of Experience in Service Desk
  
• If experience than must have: Minimum 2 year of Service Desk Technical Support
  
• Must have experience of Microsoft Outlook 365, Bit Locker &; Active Directory
  
• Also must have experience in Laptop/Desktop Troubleshooting &; VPN Installation
  

Benefits

• LOP:: Bangalore
  
• Skill set :: Technical Service Desk(Voice)-L1 and L2 Support.
  

• 2-4 yrs of experience :: Senior Technical Process Executive
  

• Package :: Upto 3.50LPA-6LPA
  

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Job tags

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Salary