Senior Technical Customer Support Engineer

Location

Bangalore | India

Job description

• 7+ years experience in a technical role (software development, technical support, QA etc.)
• Programming experience in at least one of: Java, C, or .NET
• Excellent English communication skills, both written and verbal
• Strong personal commitment to quality and customer service
• Ability to take initiative in a dynamic working environment.
• Willing to provide 24x7 off-hours telephone support approximately one week per month

Desired Skills

• Experience with messaging protocols/products: JMS, MQTT, REST, AMQP, Kafka, MQ, EMS
• Experience with cloud computing environments: AWS, GCP, Azure, OpenStack, Cloud Foundry, etc.
• Experience with TCP networking, concepts, and troubleshooting
• Experience as backend system developer
• Unix/Linux System Administratio

Job tags

Salary