Infoblox software pvt ltd
Location
Trivandrum | India
Job description
Provide remote technical support for Infoblox customers and partners Take ownership of customer issues and see problems through to resolution 1+ years of remote technical support, systems administration, and network administration background is desirable Solid knowledge of TCP/IP and networking protocols Ability and desire to learn DNS, DHCP, and other product-related protocols and technology Excellent verbal and written communication skills Understanding of one or more operating systems (Microsoft/Linux) is desirable Working knowledge of L2, L3 devices Strong customer service skills Outstanding analytical and organizational ability Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment Bachelor’s degree or relevant experience is required
Job tags
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