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Manager System Operations


Novartis


Location

Hyderabad | India


Job description

Position Title: Manager System Operations Job Purpose

Acts as Manager Systems Operations working and supporting Managers/Experts System Operations. Responsible for working with internal and external partners to implement cross-functional processes, technologies, solutions, and services, supporting innovation in technology enabled Pharmacovigilance Operations to continuously improve PS&PV organizational performance. Accountable for implementation and continuous improvement of Data Operations capabilities to support seamless execution of Pharmacovigilance related data transfers in the context of Mergers, Acquisitions and Divestments as well as data transfers between systems in Novartis. • Accountable for maintenance and appropriate application of Data Migration Playbook for relevant projects and initiatives • Acts as primary interface with M&A and BD&L Business and IT teams • Serves as Single Point of Contact for Technology & System team for M&A and Divestment related topics • Functions as subject matter expert for implementation of new software tools including internal resource management and interfacing with other line functions • Manages and oversees tasks outsourced to vendors, which are under the responsibility of Technology & System Innovation • Mentors Managers/Experts System Operations with complex requests, new working procedures. • Proactively identifies opportunities for improvement of PS&PV business processes that are implemented through application of appropriate IT methods. Solicits and anticipates future needs, requirements, and direction for systems for PS&PV • Understands complex PS&PV business requirements and identifies innovative IT solutions to achieve overall PS&PV goals. • Operational support of the safety database users for complex requirements • Leads discussions with vendors to resolve problems and develop solutions. • Leads or contributes to projects assigned to Technology & System team • Supports other functions within Technology & System team

Minimum Requirement Bachelor's degree in life science or computing subject with at least 7 years’ experience in drug development in safety database administration and support • At least 4 years in the discipline of safety data management • Experience with ORACLE databases • High level of competence with SQL, PL/SQL • Thorough understanding of MedDRA, Disease dictionaries, WHO dictionary • Broad and in-depth knowledge of Drug safety business processes • Thorough understanding of the issues and aligning IT processes for solutions maintaining business needs.


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