Talentgigs
Location
Chennai | India
Job description
Job - Customer Support
Location - Chennai
Responsibilities and Duties The primary responsibilities of a Customer Service specialist would be:
• Manage incoming and outgoing calls
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
Key Skills Required
• Proven Technical support experience or experience as a client service representative
• Ability to listen and active problem-solving skills
• Good interpersonal skills
• Ability to handle pressure
• Ability to multi-task, prioritize, and manage time effectively
Job tags
Salary
