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Client Account Manager


CRIF India


Location

Pune | India


Job description

Job Description – Client Account Manager Location - Pune

POSITION DESCRIPTION:

The position will be under the Bureau Operations vertical. The position allows a great opportunity for anyone looking for good visibility of leadership and decision making. With the responsibility for ensuring client satisfaction comes the power to implement initiatives with a very wide impact in the financial services industry.

KEY RESPONSIBILITIES:

· Network with key customers to identify and address specific needs · Develop and maintain relationships with customers to ensure long-term success · Act as the liaison between customers and internal teams ensuring clients’ requirements are met · Identify and attract prospective strategic customers · Collect and analyse sales data and trends · Maintain high customer satisfaction ratings, according to company standards · Liaise with Sales and Marketing departments to set and implement strategies for new products · Stay up-to-date with internal and external developments and suggest new ways to increase sales

DESIRED SKILLS AND EXPERIENCE:

· Proven and relevant work experience of atleast 6 years as an account manager · Solid experience in sales and customer service · Demonstrable experience in meeting clients requirements · Excellent analytical and organizational skills · Strong communication skills · Ability to lead and motivate team members · Availability to travel as needed · Good storytelling and presentation skills


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