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Location

Coimbatore | India

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Job description

Perform hands-on troubleshooting, service and repairs

Provide high level technical support to external customers at their location

Interface with cross functional work teams such as field applications, customer support/services, product management.

Develop Service technical documentation

Create and maintain service information in the company enterprise database

Timely and professionally handle field service calls and issues arising from the field

service visits, triage with field applications scientists as appropriate

Timely complete and submit all required paperwork

Diagnosis and troubleshooting of repair jobs

Order, install, and return hardware parts and manage repair parts cycle time

If any software related issue then update the issue in the software.

Job Type: Full-time

Salary: 14,000.00 - 15,000.00 per month

Schedule

• Day shift

Supplemental Pay Types

• Performance bonus

Education

• Diploma (Preferred)

Experience

• total work: 1 year (Preferred)

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Job tags

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Salary