2coms
Location
Kolkatta | India
Job description
Job Opening: B2B Collection Specialist
About Us:
We are seeking a detailoriented and proactive Collection Specialist to join our dynamic team. As a Collection Specialist you will play a crucial role in ensuring the timely collection of open accounts receivable fostering positive relationships with customers and collaborating with various internal stakeholders.
Location : Saltlake Sector V Kolkata
Responsibilities:
Collect open accounts receivable invoices for direct customers.
Proactively initiate contact with customers to maintain and expand business relationships.
Follow up on disputed balances independently resolving collection issues.
Assist in identifying and researching disputed items providing timely responses to customers.
Participate in customer meetings and collaborate with internal teams to address issues.
Maintain data integrity in systems including billing contacts and collection notes.
Create and verify credit requests and accounts receivable adjustment forms.
Provide regular updates on open accounts receivable invoices to internal stakeholders.
Minimum Qualifications:
High School Diploma or equivalent.
Experience with BusinesstoBusiness collections and Accounts Receivable processes.
Strong oral and written communication skills with a professional demeanor.
Organizational multitasking and time management skills.
Collaboration skills successfully applied within a team.
Proficiency in Microsoft Excel.
Basic ability to present updates to internal and external stakeholders.
Critical thinking and problemsolving skills.
Attention to detail.
Selfdirected with the ability to manage projects to completion with minimal oversight.
Ability to work in a flexible fastpaced environment.
Regular Shift
5 days working
Salary : Hike on your last drawn salary as per market standard.
Minimum Qualifications: - High School Diploma or equivalent. - Experience with Business-to-Business collections and Accounts Receivable processes. - Strong oral and written communication skills with a professional demeanor. - Organizational, multitasking, and time management skills. - Collaboration skills, successfully applied within a team. - Proficiency in Microsoft Excel. - Basic ability to present updates to internal and external stakeholders. - Critical thinking and problem-solving skills. - Attention to detail. - Self-directed with the ability to manage projects to completion with minimal oversight. - Ability to work in a flexible, fast-paced environment.Job tags
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