Kaarlo Training & HR Solutions Pvt. Ltd.
Location
Chennai | India
Job description
To work as manager for the branch and generate revenues with optimum utilization of available resources and would also be responsible for building the team of development managers and PFA s motivating mentoring and guiding the team
To Achieve the desired revenue targets and persistency targets for the branch
To recruit an effective and efficient team.
To Handle first level Complaints of Employee PFA Policy Holders
To Plan for daily monthly and yearly activities
To Conduct and Monitor branch activities on daily basis.
To provide Training and inputs to the team.
To maintain the desired product mix
To Interact with senior management for the resolution of critical issues.
Ensure sales volumes for multiple products sourcing quality & underwriting diligence to meet sales
targets while controlling delinquencies and frauds
Provide superior customer experience
Manage TAT s on credit & processing
Minimize pre & post disbursal discrepancies
Monitoring Performance
Monitoring Branch performance in terms of key drivers i.e.
Contributed Value....Volumes / Profitability / Expenses / Losses
Employee Retention
Employee Productivity
Customer experience
Monitor individual performance of each employee continuously work to maximize productivity
People Management
Motivate and develop branch team
Drive branch team to excel.
Manage and mentor the team and keep attrition of branch staff low
Conduct regular meeting with branch staff
Provide open and honest feedback and ask for feedback.
78 Years experience with at least 4 years in Retail Assets
Ability to plan & execute
Strong interpersonal skills and leadership ability
Ability to create professional work culture that encourages enthusiasm and team spirit
Understanding of credit risks & operational risks.
Ability to manage and implement change by taking complete ownership
Salary: up to10LPA
Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds Provide superior customer experience Manage TAT s on credit & processing Minimize pre & post disbursal discrepancies Monitoring Performance Monitoring Branch performance in terms of key drivers i.e. Contributed Value....Volumes / Profitability / Expenses / Losses Employee Retention Employee Productivity Customer experience Monitor individual performance of each employee, continuously work to maximize productivity People Management Motivate and develop branch team Drive branch team to excel. Manage and mentor the team and keep attrition of branch staff low Conduct regular meeting with branch staff Provide open and honest feedback and ask for feedback. 7-8 Years experience, with at least 4 years in Retail Assets Ability to plan & execute Strong inter-personal skills and leadership ability, Ability to create professional work culture that encourages enthusiasm and team spirit Understanding of credit risks & operational risks. Ability to manage and implement change by taking complete ownershipJob tags
Salary
