Tableau
Location
Mumbai | India
Job description
Job Category
SalesJob Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
About the Team
The Partner Success Assurance is the strategy & execution arm of the Salesforce India, Alliance & Channel function , and is aligned to achieve the local needs of the partner business across partner solution GTM strategy, partner engagement, partner capacity & capability development, professional developmen t and delivery excellence
About the Role
The Partner Practice Development Advisor role is one who drive s the regional capacity & capability development for Salesforce Partners across the ecosystem. This will require building plans with P artner account managers and partners, guiding them through execution to increase the depth of skills, the number of credentialed consultants and the Partners sales capabilities through enablement. Doing so will require tight collaboration with both field and partner leadership and engagement with the Consulting Partners to build and grow their Salesforce capability. You will also support the wider theatre as part of the broader Practice Development Partner teams for India wide events and activities. You will be required to build strong relationships with both internal and external senior leadership and practice leads to develop and execute your strategy.
Key responsibilities
Practice Development Planning
. Own the total capacity plan for India region across all partners types, industry and domain
specialisations.
. Work with Partner Account Managers and GTM teams to identify strategic partners, jointly
assessing their current capabilities and capacity, understanding their growth plans, and
sharing Salesforce's product roadmap and market strategy to develop a joint practice
building plan s .
. The plan to ensure that the partner is ready with relevant expertise, customer success
skills, and practice growth ready to successfully implement Salesforce products,
applications and solutions for the customers.
Collaboration & influencing
. Collaborating with the Partner Account Managers /Partners, Sales & Distribution and wider
Partner Development teams to build and execute enablement plans .
. Be the trusted advisor to our Partner Account Managers and Partner 's Practice/Business
Leads for aspects of Practice Development.
. Own the enablement relationship for India partners as the single focal point for all
enablement
. Use Sales and Capacity plans to inform business and enablement planning with your focus
partners
. Source and Deliver enablement aligned to capacity plans using all available channels.
. Engage with Senior Managers at Partners to influence practice development planning
. Building 1:1 relationships with the technical and practice enablement executives within the
Partner community
. Engage the Partner Talent Alliance for preparing for talent acquisition
Holistic Practice Enablement
. Plan, drive and deliver enablement sessions providing a broad view of the Salesforce
Portfolio to partners ensuring foundational technical understanding of the products
including positioning, implementing and extending the solution.
. Facilitating Business & Industry enablement sessions to ensure the Salesforce PoV for
these areas is understood by our ecosystem.
. Own specific product areas and deliver technical enablement as required beyond the
foundational level
. Guide the Partners on how to utilise all the channels available to acquire product
knowledge from selling through to implementation
Key Performance Measurements:
. Close gaps in Credentials vs. desired capacity plans
. Increase # Credentials / CIs
. Increase % Enablement plans utilized
. Reduce the number days to resolution of red accounts
. Increase CSAT score and customer success
Accommodations
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Posting Statement
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Salary