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Customer Support


Skylark Hr Solutions Private Limited


Location

Mysore | India


Job description

Job Responsibilities:

• Excellent communication skills to attend/resolve client issues on calls/chat/mail.

• Excellent verbal, written communication, interpretation and active listening skills

• Problem solving skills and quick thinking to own & resolve customers' issues independently, thoroughly & efficiently

• Should have good command and Fluency over English, Hindi + Any other regional language will be added advantage.

• Ability to quickly and efficiently assimilate process knowledge

• Effective probing & analysing skills and capable of doing a multi-tasking of voice & data entry

• Should be comfortable working from office.

• Being proactive and show the utmost respect for customer's time

• Good time management, ensuring all contacts with customers add value

• Job Location : Mysore

• Qualification : Must be a B.COM/M.COM (Commerce) Graduate

• Shift : 8 to 8 rotational shift and week off.


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