Location
Chandigarh | India
Job description
Key Responsibilities And Accountabilities
- Configuration management of Anti-Spam Solution.
- Enforcing Strong SPF, DKIM, and DMARC settings.
- Be a leader with IT Integrations, Mail Migrations, Security Incident Response.
Messaging Engineer (ITC)
- Serve as first line of support to Messaging-related escalations.
- Optimizing PowerShell Active Directory, Exchange Online, and AzureAD PowerShell scripts for
automating daily Helpdesk Tasks.
- Work with business units to design automatic email signatures through Crossware.
- Oversee, audit, and enforce security compliance across Office 365 Tenant.
- Provide advice and oversight to designing policy frameworks.
- Troubleshoot Level 1 and Level 2 Messaging-related tickets within specified SLA.
- Producing specifications and design for infrastructure according to business and technical
requirements.
- Acting as an escalation point and mentor for helpdesk teams.
- Carrying out security patching of infrastructure systems.
- Interacting with and managing technology vendors.
- Perform troubleshooting to isolate and diagnose infrastructure related issues.
- Producing clear and concise documentation.
Unusual Challenges or Circumstances e.g. shift(s)/ unsocial hours/ travel etc
▪ There may be occasions that you may be requested to work out of the normal office hours
and/or be asked to participate in travel. This is subject to your manager's discretion and will
be discussed with you if applicable.
Key Results Areas
▪ Maintains Messaging Infrastructure to a high standard and successfully manages and delivers
various projects.
▪ Consistently at work on time, follows instructions and/or lead other team members if
required, responds to management direction and solicits feedback to improve performance.
Person Specification
Knowledge and Experience
▪ 5+ years working within an Infrastructure or Exchange/Messaging role.
▪ Knowledge and experience of Windows 2016 / Windows 2019 Server.
▪ Knowledge and experience of Active Directory and Group Policy.
▪ Knowledge and experience with SSO and ADFS.
▪ Knowledge and experience of Office 365 administration.
▪ Knowledge and experience with PowerShell.
▪ Knowledge and experience with DNS.
Messaging Engineer (ITC)
Desirable
▪ Familiarity working within Azure AD.
▪ Experience with managing Mimecast Anti-Spam Solutions.
▪ Experience with managing projects in an Enterprise environment.
▪ Demonstrable project experience with Mergers and Acquisitions as it relates to Office 365
(Email/OneDrive/SharePoint/Teams) integrations.
▪ Demonstrable experience working on with Enterprise Messaging platforms.
Skills And Abilities Mandatory
▪ High technical ability/aptitude.
▪ Strong critical thinking, problem solving, and organization skills.
▪ Strong teamwork and collaboration skills.
▪ Excellent problem diagnosis and analytical skills.
▪ Excellent interpersonal skills.
▪ Good written and verbal communication skills.
Desirable
▪ Demonstrable experience to listen and express thoughts and ideas clearly and effectively,
verbally and in writing business requirements documentation.
Qualifications And Training Mandatory
▪ 7+ Years working within an IT role
▪ 5+ Years in IT Infrastructure
▪ Bachelor's Degree or equivalent experience
Desirable
▪ Slack Certified Administrator
▪ Current industry standard certifications preferred (MCITP, MCSA, ITIL, etc).
▪ Documentation and technical + non-technical writing (plans, process + procedures etc.).
Messaging Engineer (ITC)
Aptitudes/Personal Profile
Mandatory
▪ Extensive experience working with others and prioritizing and planning work activities and
uses time efficiently as well as a willingness to assist where needed.
▪ Comprehensive experiences to stay focused despite changing conditions and workload and
have sole management of the tasks with some supervision.
▪ Maintains confidentiality, remains open to others' ideas and exhibits willingness to try new
things.
Desirable
▪ Some experience to adapt quickly to change in the work environment as well as manage
frequent requirement changes, delays or unexpected events.
Job tags
Salary
