Executive - TeleSales

Location

Bangalore | India

Job description

• We are looking for an enthusiastic Telesales Executive to contribute to generating sales for our company

• You will be responsible for closing sales deals over the phone and maintaining good customer relationships
• An effective telesales representative must be an excellent communicator and have superior people skills
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts
• The goal is to help the company grow by bringing in customers and developing business

Responsibilities

• Contact potential or existing customers to inform them about a product or service using a script
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the department in charge when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the companys reputation
• Go the extra mile to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements

• Proven experience as a telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software, Excel, PowerPoint Presentation) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Creative Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Any Degree is acceptable

Job tags

Salary