RG Stone Hospital
Location
Delhi | India
Job description
Job Description
POSITION GUIDELINES Job Description/ Responsibilities- DEPARTMENT: COMMUNICATION POSITION : PATIENT CARE EXECUTIVE REPORTING TO : MANAGER REPORTING TO : HEAD OF DEPARTMENT SHIFT TIME : ROTATIONAL SHIFT 24*7, ROTATIONAL WEEK OFF/6 DAYS WORKING Job Highlights Industry Type - Medical Services / Hospital Employment Type - Full Time, Permanent Education - Any Graduate in Any Specialization Skills - Basic Computer, Good communication skills, English, Professional attitude Required go-getter attitude Professional in handling the patient Queries Handling calls both inbound and outbound Managing online Queries Good in follow-ups & patient handling over the call The major purpose of the Patient Care Executive is to handle inbound and outbound calls on the hospital's helpline number, Email Queries. The Patient Care Executive is accountable for the delivery of high- quality professional services in accordance with the mission, core values, and purposes of the brand. Key Skills Customer Service, Coordination, Calling , Operation Executive, process associate, Voice Process, Call Center Executive , Patient Care, Customer Support, counselor, Customer Care, Healthcare, Hospital , patient coordination & Good Communication . Mandatory Language- English comfortable for night shifts as well Kindly share your resume at [HIDDEN TEXT] Regards Minakshi Rajput Human Resource Department RG Stone Urology & Laparoscopy Hospital 9650155443 Role: Customer Service Industry Type: Medical Services / Hospital Functional Area: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG :Any Graduate Key SkillsJob tags
Salary
