Manager - Software & Applications

Location

Mumbai | India

Job description

You provide software and application knowledge to support implementation of the given solutions.

How you will contribute

• You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions
• You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks
• This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes

What you will bring

• Working collaboratively with multiple vendors
• Leading complex projects - project management
• Stakeholder management and influencing skills
• Managing infrastructure services delivery, support and excellence
• Working in global IT function with regional or global responsibilities in an environment like Mondel z International
• Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
• Working with internal and external teams and leading when necessary

What you need to know about this position:

• This role is a Solution Delivery Expert (SDE) for Data Management Services mainly in Material Master Area (Product/Material Master Data domains).
• SDE will be the process & system expert in Product/Material Master domains and responsible for the delivery of Projects, and also ensure all projects are delivered with quality and benefits.

What extra ingredients you will bring:

• Expertise knowledge in Master Data Management (SAP MDG/ECC), Work flows, Data Migration and Integration with SAP and Non-SAP Applications (Ex: Pega, Salesforce).
• Stakeholder Management, Vendor Management/Governance.
• Problem Solving and troubleshooting.

Education / Certifications:

• University Degree in Engineering, Computer Science or related fields.
• At least five years of experience in similar roles
• DAMA certification is a plus
• Fluent in English

Travel requirements:

• Project Specific (Need basis)

Job tags

Salary