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Location

Noida | India

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Job description

Position: Travel Consultant (On-Site Only) Viva Holidays

Location:

Sector-16, Noida, Uttar Pradesh

Key Responsibilities:
• Engage with clients to understand their travel needs, preferences, and budget. Provide tailored travel advice based on client requirements.
• Research, plan, and arrange itineraries, including flights, accommodations, transfers, excursions, and special requests.
• Handle all bookings using the appropriate systems and tools. Ensure all arrangements are confirmed and properly coordinated.
• Provide exceptional customer service before, during, and after the trip. Handle any issues or changes to travel arrangements as they arise.
• Ensure all necessary travel documents, including visas, insurance, and other related paperwork, are processed and handed over to clients in a timely manner.
• Collect feedback from client's post-trip to constantly improve service quality.
• Ensure all travel plans and activities adhere to the company's policies and any relevant UK or international regulations.

Requirements:
• A minimum of 2 years of experience as a travel Sales consultant or in a related role or freshers.
• Proficiency in travel booking systems and tools.
• Excellent communication and interpersonal skills.
• Strong sales skills with a customer-first approach.
• Ability to handle stressful situations and multitask.
• Up-to-date knowledge of travel regulations, restrictions, and the latest travel trends.
• Ability to work in a team and also take initiative independently.
• Open to work with rotational offs and shift timings, including late evening and late nights.
• One way Cab Drop facility for Females Only

Salary & Benefits:
• Salary open for discussion + uncapped incentive structure.

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Job tags

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Salary