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Location

Mumbai | India

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Job description

Job Description

Short Description

Operations Control Management (OCM) is a key function for Operations to meet the increasing demands from the business and regulators. The focus of the role is to prevent, detect and manage operational risk. OCM closely aligns with Operations functions while reviewing processes for the purpose of enhancement and execution of the controls. The role involves shaping and leading projects, process, risk and control analysis and reporting to support the risk and control agenda.

Posting Description

The Associate OCM role is a coordination and consolidation role, created to bring Operations activities and priorities together in a consistent and strategic manner. In support of operational excellence, the OCM candidate will partner with stakeholders and teams within Fund Services/Pricing Operations global work-streams, understand the direction of risk and control management practices, policies and standards, participate in appropriate programs and activities to future proof our business in an ever-changing global landscape. Global partnership, relationship management, and collaboration are key to all aspects of the role.

Job Responsibilities

• Manage Daily Health Check (DHC) process – review issue root cause, provide guidance on corrective actions, ensure issue documentation and reporting timelines are met.
• Targeted operational risk and control design reviews - identify and execute proactive process-control deep dives based on data analysis, themes and trends, emerging risk and cycle.
• Risk identification and assessment - review risk event and errors internally and externally, where relevant, for themes and emerging risk.
• Audit and regulatory review coordination - coordinate interactions with audit, compliance and regulators through exam processes.
• Monitoring the control environment - implement comprehensive operations risk metrics reporting and trigger-based escalation processes.
• Lead recurring meetings with operational teams.
• Ensure effectiveness of key controls and lead communications with regulatory and audit bodies, both internally and externally
• Participate in governance of operational risks, escalating issues appropriately to line of business and Firmwide operating committees.

Required qualifications, capabilities, and skills 

• Knowledge of the Security Services business, function and/or related controls/risk skill sets. Or industry knowledge that is transferrable and/or beneficial to this role.
• Demonstrated ability to think strategically with respect to data, technology, risk/control and regulatory agendas.
• Strong organizational & planning skills and a track record of delivery.
• Strong problem solving and analytical skills.
• Strong data orientation and ability to lead on data culture, practice development and tooling.
• Influencing & strong communication skills with the ability to work with others at all levels and across, locations and disciplines in a virtual organization.

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

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