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Deputy General Manager - Delivery-US Healthcare


Location

Secunderabad | India


Job description

1. This position plays an integral part within the RCM practice at an account level.
2. Responsible for managing the P&L and maintain the revenue and margins.
3. Leads the service delivery for the account.
4. Will be accountable for the effective management of daily operations and delivery.
5. Manage large groups of professional billers, leads and managers and oversee operational
activities to ensure customer service and quality expectations are met.
6. Primary contact for coding questions relating to Client services and Operations. Will be
required to work closely with the sales and transition team during POCs
7. Review reports/ dashboard and investigate errors.
8. Understands quality matrices and work towards continuous process improvement.
9. Should manage multiple tasks and create solutions from available information.


Desired skills:
1. Should possess good understanding of RCM practice and continuous improvement of
delivery and quality
2. Should have managed very large spans
3. Should be well versed in business and financial accumen
4. Should have exemplary interpersonal and leadership skills
5. Should possess problem solving skills
6. Ability to work in a fast paced, self-directed and team environment excellent problem
solving, organizational skills and professionalism.


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