Customer Care Representative
HireBloc Ventures Pvt Ltd
Location
Surat | India
Job description
Company Description
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Role Description
This is a full-time on-site role for a Customer Care Representative located in Surat. The Customer Care Representative will be responsible for day-to-day tasks such as achieving customer satisfaction, providing customer support, handling customer service inquiries and effectively communicating with customers through various channels.
Qualifications
- Excellent Interpersonal Skills and the ability to understand and empathize with customers
- Proven track record of achieving high levels of Customer Satisfaction
- Experience in Customer Support and related fields or industries
- Effective Communication Skills including fluency in English and preferably another language
- Strong customer service skills and the ability to handle a high volume of inquiries
- Aptitude to learn and ability to adapt to a dynamic and changing work environment
- Bachelor's degree in Business Administration, Marketing, Communications, or related fields
- Experience using Customer Relationship Management (CRM) software is a plus
Job tags
Salary