Technical Support Engineer

Location

Secunderabad | India

Job description

About NxtWave:

NxtWave is one of India's fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs.

NxtWave is founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay) and Anupam Pedarla (IIT Kharagpur). The startup is backed by Orios Ventures, Better Capital and marquee angels, including founders of some of India's unicorns.

NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as 'The Greatest Brand in Education' in a research-based listing by URS Media, a leading international media house.

By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention and greater outcomes.

NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 1500+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more.

Scale at which we operate on the tech level (as on February 2023)

• 370 Cr+ learning minutes spent
• 69 Cr+ Code Runs
• 4.2 Bn+ API Requests Handled by our servers

Know more about NxtWave:

Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle

Why NxtWave

• Get a front-row seat in a high-growth, fast-paced startup.
• Impact millions of lives and develop role models in every nook and corner of the country.
• Work with super-motivated individuals and become part of a dedicated team that is on a mission to transform India.
• High transparency in decision-making.
• Great culture that continuously empowers you to grow in your career.
• Freedom to experiment and learn from mistakes (Fail Fast).

Job Responsibilities

• Work in an agile environment with the technical content development team to deliver the best student experience
• Provide expert advice and support to users with the learning platform.
• Adding the new content in the learning platform provided by the developers.
• Discuss the progress on a daily basis or as required with the mentor.
• Reviewing team members' contributions and Improve existing content

Qualifications and Skills

• Good analytical and comprehension skills.
• Good Command on Excel
• Strong command of the English language: an eye for detail, grammar, and proofreading skills
• Ability to work in a fast-paced environment and deliver high-quality work on tight schedules.
• Knowledge of any programming language is an added advantage

Qualities we'd love to find in you

• The attitude to always strive for the best outcomes and an enthusiasm to deliver high quality content
• Strong collaboration abilities and a flexible & friendly approach to working with teams
• Be open to receiving objective criticism and improving upon it
• Should be a good team player and possess a positive attitude towards work ethics.
• Strong communication skills is a huge plus
• Eagerness to learn and zeal to grow

Job Overview

Location: Hyderabad

Work: Office

Job Type: Intern (3 months) + Full time

Working Days: 6 - Day Week

CTC: 3 LPA

Job tags

Salary