Customer Happiness Ambassador
Location
Dehradun | India
Job description
We are seeking individuals who are passionate about sports and dedicated to delivering exceptional customer experiences through both phone and email communication channels.
- To deliver best-in-class service and go out of your way to find solutions and make our Decathlon users delighted.
- Give instant responses find solutions for our users over Emails Calls.
- Follow up think out of the box to deliver quality service over Emails Calls.
- To ensure complete ownership of customer issues and guarantee end-to-end satisfaction with our services.
- To collaborate with various teams within the ecosystem of Decathlon to identify optimal solutions for our customers
- To prepare key reports to stakeholders to help derive better actions on the floor for continuous improvement
- Sound mind on Conflict Management
Job tags
Salary
