Data Services Analyst III

Location

Bangalore | India

Job description

As a Data Analyst you will report to the Data Leadership and will be responsible for analyzing business information from the perspective of marketing and sales professionals in order to ensure that ZoomInfo continues to deliver the highest quality data products to our customers. Demonstrate the value of ZoomInfo data through problem solving, knowledge sharing and data deliverables. We are looking for a data whizz who can effectively communicate, solve complex data problems, and possess a strong understanding of the value of our data.

The responsibilities of this opportunity include:

Client Management

• Define business requirements needs and document rules and logic for use in client implementations
• Ability to understand and solve qualitative problems and present or explain solutions to an audience using top-quality, audience-appropriate communication.
• Enable clients to maximize the benefits of their ZoomInfo partnership through best practices, innovative thinking and process improvement

Data Analysis

• Apply quantitative analysis and data visualization to tell the story behind the numbers all while supporting data-driven decision making
• Use technical skills, problem solving and business knowledge to deliver custom datasets to clients that meet or exceed their expectations
• Implement proactive improvements to processes and methods for gathering and aggregating data.
• Find creative solutions to problems when limited information is available

Business Operations

• Understand all aspects of ZoomInfo data including all of our applications and tools
• Create and maintain documentation on internal and client facing business processes
• Drive internal process improvement to better service client needs
• Identify opportunities to reduce manual tasks through automation and create operational efficiencies

A successful candidate will have the following qualifications:

• Ideal candidate will have 4+ years of experience in a technology setting
• A BS in a quantitative/analytical field (Mathematics, Statistics, Engineering, Computer Science, Economics) is a plus
• Required: SQL, Python, Microsoft Excel (formulas, pivot tables) or data analysis/visualization tools
• Preferred: Tableau, Spark, Snowflake or similar technologies and tools
• Must have proven track record in technology delivery, process improvement, data governance and or client services
• Proven Ability to work and interact in a fast-paced environment and strong multitasking, organizational and time management skills
• Highly resourceful and a go-getter attitude
• Excellent communication skills.

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