WAY2GO CONSULTANT SERVICES
Location
Mumbai | India
Job description
ROLE: - CRM Cum Front office manager
SALARY: - MAX UPTO 50K + PF + Insurance + Mediclaim + BONUS LOCATION: - Prabhadevi (Just 1 KM away from Railway St.) TIMINGS: - 8:00AM to 5:00PM (Sunday Fixed OFF) Qualification: - Any Graduate Experience: - Min 2 years exp in front office operations & CRM Objective of the Job- The incumbent will be responsible for overseeing and managing front office executives, ensuring exceptional customer service, and building strong relationships with our clients. Role And Responsibilities- Lead and manage a team of front office executives. Provide guidance, support, and training to ensure the team delivers exceptional customer service. Foster a positive and collaborative work environment. Develop and maintain strong relationships with clients. Understand client needs and ensure effective communication between clients and the organization. Act as the primary point of contact for clients, addressing their inquiries, concerns, and feedback. Monitor and evaluate the performance of front office executives. Implement performance improvement plans as needed. Conduct regular performance reviews and provide constructive feedback. Preferred Skills- Proven experience in client relationship management or a similar role. Strong Leadership And Interpersonal Skills. Excellent communication and negotiation abilities. Ability to multitask and prioritize in a fast-paced environment. Job Application Process Problem-solving skills and a proactive approach to challenges. Interested and eligible candidates can send their resume on email address- [HIDDEN TEXT] with following details.Job tags
Salary
