Location
Madurai | India
Job description
Job Description (Posting).
Excellent IP networking fundamentals and extensive experience in the application of IP protocols. In-depth knowledge of OSPF, EIGRP and BGP with experience administering these protocols in large, distributed network. Manage and Troubleshoot complex enterprise routing with MPLS, BGP, OSPF and QoS Manage and Troubleshoot switch network configured with MST, RPVST, Ether-channel, Dot1Q Trunking, Pruning etc. Handle and Troubleshoot DC setup with VPN (DMVPN, L2L and AnyConnect) tunnels configured on Cisco Routers and ASA boxes Handle and troubleshoot Cisco NEXUS switches (5000, 7000, 6000, 9000 series) configured with VDC, VPC, FEX, OTV In-depth knowledge of and experience with Cisco 29xx, 36xx, 37xx, 38xx, 43xx, 65xx, ASR 1000 & 4000 ISR Gen series platforms Excellent network analysis fundamentals and robust troubleshooting skills. Experience deploying and maintaining wide area networks with emphasis on IPsec, VPN and MPLS transport and commonly used access technologies such as DS1/T1, E1, DS3, OC3, OC12 and Metro Ethernet. Deep understanding of TCP internals, especially across wide area networks. 5 or more years experience in a similar environment. Excellent communication and documentation skills. Candidates should also have had significant past experience with and expertise in many of the following protocols and technologies: 802.2/3, 802.1d VLANs/STP, IPv4, TCP (internals & flow control), BGP, OSPF, HSRP/GLBP, PIMv2, IGMP, LDP, TACACS, IPSEC & VPNs, Net flow, DNS, DHCP, Multicast. Provide specialized hardware / software / network problem diagnosis / resolution for customer s Network. Provide support to Network hardware/software/configuration as assigned by Level2 Network team Timely closure of Problem Incidents Escalation point for Level 2 engineers CCNA, Network+, CCNP, CCDP, CCIE or equivalent (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
Qualification
B-Tech
Skill (Primary)
EIS-Network Data-Network Data
Job tags
Salary
