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Caller


xcelcareer


Location

Secunderabad | India


Job description

Company Description

XCEL CAREER Professional Education is an institute aimed at bridging the gap between aspirants and industry by providing quality training and career guidance. With close to 15 years of combined experience in coaching and mentoring, XCEL CAREER produces multi-skilled professionals through expert trainers from the industry and a world-class curriculum designed to meet global and Indian industry requirements. The institute also provides on-job practical training and emphasizes communication and life skills training to enhance students' resumes and job readiness. With a focus on cost-effectiveness without compromising on quality, XCEL CAREER ensures maximum placement opportunities for students.

Role Description

This is a full-time on-site role for a Caller located in Hyderabad. The Caller will be responsible for making outbound calls to potential students, providing information about courses offered by XCEL CAREER, and answering questions about the institute. The Caller will also be responsible for following up with interested candidates and scheduling appointments with the Admission Counsellor.

Qualifications

  • Excellent communication skills and phone etiquette
  • Experience in call center or customer service roles
  • Ability to multitask and handle a high volume of calls
  • Basic computer and data entry skills
  • High school diploma or equivalent
  • Fluency in English Hindi and Telugu
  • Experience in the education sector is a plus.


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