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Location

India | India

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Job description

Job Description:

Job Summary: Join our fintech call center team as a Customer Support Executive. Help clients navigate financial products and services, deliver exceptional customer service, and resolve inquiries efficiently.

Key Responsibilities:

1. Client Interaction:

   • Handle calls professionally.
   • Assist with financial inquiries.

   • Strongcommunicationskillswiththeabilitytocommunicateeffectivelywithinternaland

     externalcontacts

2. Issue Resolution:

   • Investigate and resolve concerns.
   • Ensure compliance and security.

3. Documentation and Training:

   • Maintain records.
   • Stay updated on products.

Qualifications:

• Bachelor's degree preferred.
• Customer support experience.
• Shouldbegoodatcustomerhandlingskills.
• Excellent communication and problem-solving skills.

• Shouldbecomfortableintakinginboundandoutboundcalls.

Benefits:

• Competitive salary and incentives.
• Ongoing training and career growth.
• Dynamic fintech industry.

If you're passionate about finance and customer satisfaction, apply to be a Customer Support Executive in our fintech call center. Help clients, advance your career, and be part of the fintech revolution.

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Languagepreferences: English, Hindi, and anyotherregionallanguage ( Telugu / Kannada / Malayalam )

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Job tags

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Salary