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hod revenue receivables and taxation.


Randstad


Location

Mumbai | India


Job description

Job Role Information:

Job Objective:

Ensure timely billing and collections for various consumer categories.

Manage compliance with indirect taxation (VAT, Excise, GST).

Functional Competencies:

Timely billing and collection for a large customer base.

Indirect taxation knowledge (Excise, VAT, GST).

Familiarity with digital collection modes.

Liaison with banks, e-payment platforms, collection agencies, and large customers.

Ability to manage a large team and coordinate with other departments.

Desired Functional Competencies:

Direct taxation knowledge (Income Tax).

Familiarity with SAP and IS Utility.

Banking and Cash Management Services.

Behavioural Competencies:

Ability to deliver within scheduled time.

Team player.

Planning and organizing skills.

Customer focus.

Results orientation.

Problem-solving and decision-making skills.

Experience & Educational Requirements:

Educational Qualification:

Chartered Accountant/Cost Accountant; MBA in Financial Management is preferable.

Relevant Experience:

15-20 years of experience in billing, collection, digital modes of collection, and indirect taxation compliance for a large company.

Communication Interfaces:

External and internal customers.

External entities like tax consultants, auditors, and bankers.

Key Responsibilities & Accountabilities:

A. Areas Relating to Customer Billing and Collection:

Managing billing to customers:

Ensure accurate and timely invoicing.

Coordinate with Metering and O&M departments.

Creation of customer master data in SAP:

Update parameters and create master data in SAP.

Co-ordinate with the metering department:

Verify and analyze consumption patterns.

Invoicing:

Ensure correct invoicing and dispatch of bills.

Managing domestic billing:

Ensure bills are raised as per target dates.

Receivable management:

Minimize outstanding beyond the due date.

Evaluate collection agency performance.

Security deposit monitoring:

Review and monitor security deposits.

Promote digital modes of payment:

Educate customers about RTGS/NEFT benefits.

B. Areas Relating to Indirect Taxation:

Responsibility of compliance:

Ensure compliance with Excise, VAT, and GST.

Correct payment of dues and availing input credits.

Updating the working teams:

Inform teams/management of changes in indirect taxes.

Ensure changes are mapped in SAP.

Handling ongoing and new cases:

Coordinate with authorities/consultants.

File returns under Excise/VAT/GST.

C. Other Areas:

Customer relationship management:

Resolve billing and collection-related customer queries.

SAP developments:

Ensure proper billing data through SAP.

Insurance:

Oversee risk cover and timely renewal of policies.

Audit, MIS, Budget, Accounts:

Ensure timely completion of statutory audits.

Review sales volume, outstanding debtors, and approve bad debts.

People:

Coordinate with HR for department staffing.

Develop high-potential talent and ensure employee engagement.


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